Decatur Spout Call {{TODO: phone}}

Privacy Policy for the Decatur Spout Website

What this site collects when you visit or call, and what happens to it.

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Who runs this site

Decatur Spout runs decaturspout.com. {{TODO: legal entity name and mailing address}} Questions about this policy go to {{TODO: email}}.

What we collect when you visit

The site has no forms, accounts or logins. Like most websites, the hosting provider {{TODO: hosting provider}} keeps standard server logs: your IP address, browser type, the page you asked for and the time. Those logs keep the site running and protect it from abuse.

Your cookie choice is saved in your browser's local storage, so the banner doesn't ask again on every page.

Cookies

Nothing that sets cookies loads until you choose Accept in the cookie banner. If you accept, the site can load:

  • Google Analytics {{TODO: confirm GA4 is used}}, which counts visits and shows which pages people read before calling. It sets cookies such as _ga.
  • A call-tracking script {{TODO: confirm provider}}, which can show a phone number tied to the page you came from, so we can tell which pages lead to calls.

If you decline, none of these load. You can change your answer at any time with "Cookie settings" at the bottom of every page.

When you call

The phone number on this site runs through a call-tracking service {{TODO: provider name}}. It logs the number you called from, the time and length of the call, and the page or ad that showed you the number. {{TODO: confirm whether calls are recorded; if so, say "Calls may be recorded."}}

Your call is answered by a local gutter company that works with us, and what you say on the call (your name, address and what's wrong with the gutters) goes to that company so it can set up the visit. How the referral works explains the arrangement.

How the information is used

  • To send your call to a gutter company that works in your area.
  • To see which pages and ads lead to calls.
  • To keep the site working and secure.
  • To meet legal obligations.

Who it's shared with

  • The gutter company that takes your call.
  • Service providers that run the site and the phone line: hosting, call tracking and analytics.
  • Authorities, when the law requires it.

How long it's kept

{{TODO: retention periods for call logs and any recordings}} Server logs follow the hosting provider's own schedule.

Your choices

Use "Cookie settings" to accept or decline cookies at any time. For questions or requests about information connected to a call you made, email {{TODO: email}}.

Children

This site is for adults arranging work on their homes. It isn't directed to children under 13.

Changes

We update this page when the site's data practices change. This policy took effect on October 13, 2026.

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